Content professional with an eventful career of 18 years studded with professional brilliance predominantly in the areas: Content Management, Assessments, Instructional Design & Development, and Education Operations. • Develop and grow the business for the organization by expanding and maintaining existing customer base, identifying new areas of growth, conduct research and provide information and engage in activities of preparatory or auxiliary character to business. • Identify and gather client’s business requirements, analyze operations workflow, and propose optimal solutions. Interpret the client’s requirement to the technical team, and evaluate the feasibility of the solution to the requirement. • Communicate with project team for meeting timelines, interface with Internal SMEs and devise new methodologies on technology delivery on various platforms, create specifications on product testing and acceptance criteria. • Expertise in Content/Assessment Management (Creating and reviewing content/assessments, creating blueprints/test matrix as per assessment framework, generating and analysing various assessment reports, Creating content as per QP/MC) • Expertise in content QA (Both ILT and e-learning) • Expertise is mapping content with qualification pack/design documents and identifying the gaps • Expertise in story boarding