A Technical Project Manager for delivering AI. Ops solution to the different Business Group customers. I bring extensive experience in managing and leading an AI. Ops solutioning teams. I am highly skilled in defining the project scope, goals, deliverables and implementing the effective AI. Ops use cases, tools integrations that ensure the high-quality delivery and services to customers. With a proven track record of success, I have a strong background in managing end-to-end use case implementation life cycle, includes requirement gathering, solution development, testing, execution, defect management, and reporting. I am proficient in using industry-standard automation tool ignio to bring value to the customer delivery on automation. Also, I have extensive experience in the usage of ServiceNow ITSM tool and Jira tool. In my current role, I lead a team of talented developers, QA and Test automation professionals and ensure that they are equipped with the necessary skills and resources to deliver exceptional results. Additionally, I collaborate with cross-functional teams to identify areas for improvement, drive process enhancements, and implement innovative solutions to increase productivity and efficiency. Overall, I am a highly motivated and results-oriented professional with a passion for delivering high-quality products and services.