1. Worked with American Express Financial Center East for 19 years. Key portfolios held - a) Process Improvement b) Data Analytics c) Project Management d) Onsite and Remote Migrations e) Payments, Accounting and Reporting f) Handling Japanese customers managing Japanese customers for over 19 years 2. Current Profile - a) Process Improvement & MIS Consultant b) Trainer - MS Excel , Six Sigma, Kaizen, LEAN etc. c) Translator for English-Hindi - Japanese d) Author of book - "A To Z of MS Excel - A Book for Learners & Trainers" - available on Amazon Kindle and padhegaindia.com 3. Qualifications - 1. Six Sigma Black Belt trained from Amex 2. Advanced Diploma in Japanese from Delhi University 3. Native Hindi speaker